International Online Access Help

If you completed your purchase of the one-year International Online-Only Access to Journal of Christian Nursing and are having trouble getting your account set up or trouble with your log-in, here are steps you can take to get assistance:

  • If you have not received an email from that confirmed your payment and included your International Access Number (IA number), contact with your payment information (i.e. amount and date of transaction and any additional information you have that will help us find your payment).
  • If you cannot locate your IA number, contact
  • If you made your payment more than 6 weeks ago, received a confirmation email from NCF, but you have not received an email from Lippincott Williams & Wilkins, JCN’s publisher, with instructions to set up your access to JCN, please contact and include your IA number.
  • If you did NOT receive an email from with the subject line “Order Acknowledgement.” please contact with your IA number.
  • If you have difficulty after you activate your JCN online-access account contact Lippincott Williams & Wilkins International Member Services at 1-301-223-2300 OR email the following message with your International Access Number (IA number):

My name is ________________________.  I am an International Affiliate member of Nurses Christian Fellowship/USA, and I have activated my JCN online-access account. My IA number is____________.  However, I cannot access online JCN. Please help me.